Introduction

Uniro Paints (Pvt) Ltd (“we,” “us,” “our”) is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.uniropaints.lk, use our services, or make a purchase. Please read this policy carefully to understand our views and practices regarding your personal data.

Data Collection

We may collect and process the following personal data about you:

Contact Information: Name, email address, phone number, and mailing address.
Account Details: Username, password, and other security information for authentication and access.
Payment Information: Billing address and other payment-related information. (Note: We do not collect credit/debit card details.)
Usage Data: Information about how you use our website, products, and services, including IP address, browser type, browsing actions, and patterns.
Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for processing your data for specific purposes.
Contractual Necessity: To perform a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: To comply with legal obligations, such as financial reporting requirements.
Legitimate Interests: For our legitimate interests, such as improving our services, provided these interests do not override your rights and interests.

Use of Data

We use the information we collect for various purposes, including:

Account Management: To create and manage your account.
Order Fulfillment: To process and deliver your orders, including managing payments, fees, and charges.
Customer Support: To respond to your inquiries, complaints, and requests.
Marketing: To provide you with information about our products, services, offers, and events, subject to your preferences and consent.
Service Improvement: To analyze and improve our website, products, services, marketing, customer relationships, and experiences.

Data Subject Rights (GDPR)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request access to your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
Right to Restrict Processing: You can request to restrict processing of your personal data under certain circumstances.
Right to Data Portability: You can request to transfer your data to another service provider.
Right to Object: You can object to the processing of your personal data for direct marketing purposes.
Right to Withdraw Consent: You can withdraw your consent at any time.

CCPA Rights

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to know what personal data is being collected, used, shared, or sold.
Right to Delete: You have the right to request the deletion of your personal data.
Right to Opt-Out: You have the right to opt-out of the sale of your personal data.
Right to Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA rights.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of Sri Lanka. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the relevant regulatory authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. We use CookieYes to manage cookie consents and preferences. You can manage your cookie preferences through the CookieYes consent banner or your browser settings. For more information about the cookies we use and how to manage them, please refer to the CookieYes privacy settings provided on our site.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal data.

Changes to this Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at:

Email: shop@uniropaints.lk
Phone: 0725 723 723
Address: No. 136/20B Piliyandala Road, Pelanwatta, Pannipitiya, Pannipitiya 10230

Privacy Policy